Front Office Manager – International Hotel Group (Amsterdam)

Front Office Manager – International Hotel Group (Amsterdam) – Full Time

Front Office Manager – International Hotel Group (Amsterdam)

Are you a driven hospitality professional with a passion for leading teams and delivering outstanding guest experiences? We are currently looking for an experienced Front Office Manager to join a vibrant, high-volume, internationally oriented hotel in Amsterdam.

This is an exciting opportunity for someone who thrives in a dynamic environment and is ready to take ownership of front office operations in a large-scale property.

As Front Office Manager, you will oversee the full front office operation, ensuring smooth and efficient daily performance while delivering exceptional service standards. You will play a key role in leading a diverse team, optimizing processes, and driving operational excellence.

Lead and manage all front office operations in a high-volume hotel environment.

Coach, mentor, and develop a diverse team, fostering a positive and high-performing culture.

Ensure outstanding guest experiences and handle escalations with professionalism and care.

Oversee room inventory, occupancy, and revenue opportunities in collaboration with relevant departments.

Drive process improvements and operational efficiency.

Work closely with other departments to ensure seamless guest journeys.

Monitor KPIs, performance metrics, and service standards.

Contribute to forecasting, budgeting, and strategic planning.

Strong operational experience within Front Office, preferably in a large (international) hotel with a minimum of 400 rooms.

Proven leadership experience managing diverse teams with a coaching leadership style

Strong focus on guest experience and service excellence.

Stress-resistant and decisive, with excellent problem-solving skills in a fast-paced environment.

Experience with forecasting, budgeting, and process optimization

Proactive mindset with a hands-on approach.

Extraverted personality with strong verbal. communication skills

Fluent in English (additional languages are a plus).

A degree from a higher hotel management school is highly preferred.

A key leadership role in a dynamic, international hotel environment.

Opportunity to manage a large and diverse team

Career development opportunities within a growing hospitality network.

A fast-paced, energetic, and professional workplace.

Does this sound like you? Then you can apply using the form below!

Not sure which position is a better fit for you, or haven’t found an open vacancy that matches your dream job? We have an open application for just that! Send your CV via our website to introduce yourself or send us an email to [staat bij de werkgever] !

Once we’ve reviewed your application, we’ll send you an email and schedule a phone call!

We’ll have an open conversation to get to know you, your background, your interests, and your career goals better! If you’ve applied specifically to one of our open vacancies, we’ll give you more information about the position and the employer and answer any questions you may have. We’ll suggest some of our (other) job openings that we think might be a perfect fit for you and align with your interests and goals!

We’ll share your CV with our client and recommend you for the job.

We’ll get our clients’ feedback. If it’s a good match, we’ll arrange an interview between you and them!

We strive to create great, lasting matches between you and the restaurants and hotels we work with. If at any point in the hiring process things don’t work out, we always have other options to send your way!