Clinical application specialist Cardio Ultrasound

Clinical application specialist Cardio Ultrasound - Harfunctiediagnostiek Nederland

Clinical application specialist Cardio Ultrasound

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Clinical application specialist Cardio Ultrasound

To be the specialist about Philips Ultrasound systems within the Cardiology specialism. As Clinical application specialist, you are able to demonstrate the functionality and features of Philips Ultrasound systems to new and existing users, train users, customize systems and advise customers on the most optimal configuration or advise them on how they can benefit from new product features.

Promoting Philips Ultrasound Healthcare Solutions in individual customer visits, product demonstrations, seminars and trade shows

Performing after sales installation training

Monitoring the use of Philips installed base, by regular contact with the users, in order to solve problems regarding the operation of the system or to adapt the system to changed user wishes

Developing and executing educational program for the users, in order to maximize the knowledge of the user with regard to the operation of the system and choice of functions in light of the specific clinical applications

Participating in the sales district planning exercise. Provide information about market trends, competitor’s sales practices and potential projects

Ensuring customer satisfaction by timely responding to all customer requests so that customers find it easy to do business with Philips

Cooperating with support department and exchange all relevant information about defective products and customer needs

Cooperating with product management for feedback on products

Providing customer feedback using the Philips customer feedback process

Ensuring Philips un- compromised fulfillment of Business fundamentals and business conducts

Dedicated to cardio ultrasound modality in the Dutch market

Dealing with demonstrations, training of users, presentations, customizing

Makes own training plan for each customer, enabling the customer to get the maximum performance out of the equipment

Takes care of implementation of new options and upgrades, according to prepared instructions

Has regular contact with users about special wishes. Adapts system settings as needed

Makes sure the product/system settings are at the highest level of performance

Assists in sales by advising the account management and customer

Supports and executes the educational program

The Dutch Philips Ultrasound team including all clinical domains cardio, general imaging or OB-GYN/ Point of Care. You work close together with colleagues from the Cardio team including application specialist and account managers. Within this role your report directly to the Business Marketing Manager Benelux. You will depend on the expertise and input from several other teams such as: Sales back office, logistics, Solutions, Customer Service & Operations, Legal and finance .

To succeed in this role, you should have the following skills and experience

Experienced in usage of ultrasound and usage of product features within the cardiology domain

Analytical skills, experience in the interpretation of the application results

Good knowledge of the system architecture and used technology.

Being able to Manage customer expectations

Professional knowledge of total application area, from operational point

Has to come up with alternatives for better performance

Dimensions Relating to Accountability: Freedom to Act, Magnitude, Nature of impact

Business magnitude: contributes indirectly to the  revenues and sales results by advising and promoting at sites

Involved in special installations or special problems. Has to take the lead, when way of working is involved

Responsible for the quality of the given training

A path towards your most rewarding career. Philips is growing its marketing capability enterprise wide. Succeeding in this market-based role in a complex environment will open many doors for your long term career, in other areas in Philips or otherwise. We also believe that we are at our best as a company when you are at yours as a person. Thus, we offer competitive health benefits, a flexible work schedule and access to local well-being focused activities. Furthermore, Philips University is available to all employees for learning and development opportunities.

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video .

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog . Once there,you can also learn about our recruitment process , or find answers to some of the frequently asked questions .