Meeting and Events Operations Trainee

Important notice:  Only students who are able to provide us with a school contract are eligible to work as Meeting and Events Operations Trainee.
 
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Always wanted to work in the largest hotel in the center of Amsterdam?
 
DoubleTree by Hilton Amsterdam Centraal Station offers great views, exceptional service and vibrant food & beverage outlets and is currently looking for a new Meeting and Events Operations Trainee to join the Meeting & Events team!
 
Our hotel offers the award-winning rooftop bar LuminAir, the vibrant new WE ARE EDN restaurant and bar, Amsterdam’s most extensive breakfast buffet, and an in-house LOT61 coffee store. Our recently refurbished 557 guest rooms and 15 versatile meeting rooms, make our hotel a dynamic and exciting place to work.

Are you looking for a workplace that combines a high level of service with a casual atmosphere? Look no further!

MEETING AND EVENTS SERVICE INTERNSHIP
As a Meeting and Events Operations Trainee, you are responsible to deliver an excellent brilliant guest experience during our Meeting & Events. You ensure that all tasks carried out in the M&E department comply with standard operational procedures to uphold brand standards. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Welcome guests in a polite and friendly manner
• Coordinate the meeting or event on the day itself.
• Up-sell with latest departmental incentives.
• Manage meeting set-ups according to brand standards.
• Host diners, receptions, conferences where the guest is the center point of attention.
• Experience delivering creative breaks, cocktails, lunches and dinners.
• Manage guest queries in a timely and efficient manner.
• Ensure compliance of brand standards.
• Strive to achieve departmental targets.
• Ensure cleanliness of work areas.
• Comply with hotel security, fire regulations and all health and safety legislation.
• Comply with local licensing laws.
• Be environmentally aware.
• Assist other departments wherever necessary and maintain good working relationships.

 
Moreover, before we forget, in addition to the many facilities within our hotel, you can of course enjoy Hilton service yourself, worldwide and at a discount!
 
Who are we looking for?
You do not need to have experience in the hospitality business, but an affinity with hospitality is a must.
 
To fill this position successfully, it is important that you have the following skills:

•  Passionate about hospitality and F&B.
• Flexible to work a varied schedule that may include evenings and weekends.
• Highly organized and able to work well under pressure in a fast-paced environment: stays calm and professional.
• Outstanding interpersonal communication skills at all levels. Good verbal and communication skills in English. (Dutch is a plus).
• Pro-active, reliable, dynamic and flexible person at all times
• Experience in a global Hotel chain and customer faced role is an advantage
• Ability to work independently and in teams

Equally important, what do we offer?
Being part of our team as Meeting and Events Operations Trainee means becoming a team member for one of the best employers in the Netherlands. Because taking care of our team is our top priority!
 
You will notice this by the following, among other things:

• € 825 placement allowance per month
• Hilton Team Member benefits, which means nights from €40 incl. breakfast in Hilton hotels (+7,000 destinations) around the world
• The opportunity to offer Friends & Family Discounted Rates to Thirty Friends & Family Members
• Growth and training opportunities, including through Harvard Learning and Hilton University
• Global career opportunities
• Wellness initiatives to help you thrive and be your best self
• A pleasant, international work environment
• The best staff parties
• 50% Food & Beverage discount in our F&B Outlets
• Up to 50% Food & Beverage discount in various restaurants in Amsterdam affiliated with the Black Card scheme
• 50% Food & Beverage discount in other Hilton Hotels in the Netherlands
• Free use of our fitness center.