COORDINATOR OUTPATIENT DEPARTMENT

VACATURE - COORDINATOR OUTPATIENT DEPARTMENT

VACATURE – COORDINATOR OUTPATIENT DEPARTMENT

To further professionalize and strengthen our Outpatient Department, we are seeking a Coordinator Outpatient Department. In this key role, you are responsible for the daily coordination, alignment, and optimization of all outpatient activities within SEHCF. You ensure smooth care processes, efficient staffing, and a patient-centered service delivery. The Coordinator Outpatient Department reports to the Manager Care and works closely with other coordinators and disciplines within the organization. During absence of colleague coordinators, you will act as their replacement, ensuring continuity of care and operational stability.

 Coordinate and oversee daily operations of the Outpatient Department

 Plan and manage consultation schedules for physicians and specialists

 Optimize patient flow, waiting times, and overall service quality

 Ensure compliance with medical guidelines, protocols, and procedures

 Identify operational bottlenecks and drive process improvements

 Support and guide staff; promote effective multidisciplinary collaboration

 Act as a central point of contact for staff, healthcare professionals, and management

 Support staff planning, scheduling, and accurate administrative registration

 Education at minimum MBO 4+ or Bachelor (HBO) level, preferably in Nursing, Healthcare Management/Administration, or a related healthcare field

 Relevant work experience within outpatient care, general practice, or a hospital setting;

 At least 4 years relevant working experience in healthcare, preferably in a coordinating or senior operational role;

 Good communication and interpersonal skills;

 Quality oriented and patient/client centered;

 Team player and the ability to work independent;

 Verbal and written communication skills in English, command of Dutch is an asset

About St. Eustatius Health Care Foundation

The St. Eustatius Health Care Foundation (SEHCF) manages the island’s premier and only medical facility. Our dedicated team of 65 professionals includes nurses, doctors, supporting administrative staff, a midwife, a physiotherapist, a gynecologist, and specialized Practice Nurses for chronic care, ensuring comprehensive primary care services for our community.

At SEHCF, our commitment to excellence is reflected in our diverse range of healthcare services. From outpatient services featuring general practitioner care and visiting specialists to community (home) care, emergency response, inpatient care, physiotherapy, and advanced diagnostic services in our laboratory and X-Ray departments. In short, we deliver primary care+. We work hard every day to be a good primary care + medical center, continually enhancing the quality of care for the local population.

We work closely with various stakeholders in our daily operations. For elective specialist care and emergency referrals we maintain strong partnerships with medical centers in St. Maarten and hospitals in Bonaire and Curaçao. Additionally, we work closely with key stakeholders, including the Ministry of Health, Welfare, and Sport and local public health organizations like GGD and GGZ.

 Full-time position: 40 hours per week, and will be asked to work on-call shift, with a one-year contract and the possibility of extension based on performance;

 Compensation: Starting monthly gross salary between USD 3,419.00 and 4,457.00 (based on full-time employment), depending on experience.

 Competitive benefits package: In accordance with our Collective Labor Agreement

 Pension and health coverage: Participation in the Dutch Caribbean Pension Plan and Zorgverzekering BES health insurance plan.

We invite you to submit your CV/resume with cover letter, copies of diploma and/or certificates and two references to: St. Eustatius Health Care Foundation, attn. Mr. Pascal Gorissen, Manager Care, via email [staat bij de werkgever] . Mr. Gorissen can also be contacted for more information via +599 319-1923.

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