Commercial Support Engineer After Sales

For an internationally operating technical organization, we are looking for a Commercial Support Engineer After Sales who combines technical insight with strong coordination and communication skills.

In this role, you will be the central point of contact for service-related inquiries and orders, working with a wide range of stakeholders including customers, distributors, and internal departments.

You will play a key role in both the pre-sales and post-sales process, ensuring that customer requests are translated into high-quality solutions and delivered on time. From defining scopes and preparing quotations to coordinating service delivery, you will manage the full lifecycle of after-sales activities.

All activities are handled from the office in the Diemen region.

Collaborate with customers and internal teams to define scope and service solutions

Prepare detailed and accurate quotations based on customer requirements

Gather input from engineering, field service, and other departments for complex requests

Process and manage customer orders in the ERP system

Monitor delivery timelines and proactively follow up on delays

Coordinate and schedule field service engineers when required

Ensure successful completion and closure of service orders

Maintain clear communication with stakeholders in Dutch and English

Technical background (engineering degree or similar preferred)

Experience in project coordination or a similar role within a technical environment

Strong organizational and project management skills

Structured, analytical, and solution-oriented mindset

Proactive and result-driven with a hands-on mentality

Able to perform under pressure and meet tight deadlines

Excellent communication skills in Dutch and English (additional languages are a plus)

Salary up to €5,500 gross per month, depending on experience

33 days of leave (25 vacation days + 8 ADV days)

Pension scheme in line with CAO Metaaltechniek

Flexible start time between 07:00 and 09:30

Possibility to work from home one day per week

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