Cash Support Officer

Cash Support Officer Job Details | OxfamNovibP

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TEAM: Gaza Response Program – Cash and Protection team

We believe flexible working is key to building the Oxfam of the future, so we’re open to talking through the type of flexible arrangements that might work for you. We think this role would work particularly well as a fully office-based one.

We are committed to ensuring diversity and gender equality within our organization.

To ensure that people living in poverty in the Gaza Strip are able to exercise their rights to be healthy, educated, and secure, with access to essential services.

To act with partners and the community as a force for change in addressing humanitarian causes and alleviating their symptoms.

To ensure that Oxfam systems and procedures are in place, in accordance with local laws, to provide the required support to the country programme.

As part of Oxfam’s Gaza response, implement market-based and cash activities, including MPCA in emergencies and Cash for Protection. Facilitate market assessments, price monitoring, and analysis of market functionality to ensure effective and efficient cash interventions. Strengthen market-based approaches in cash programming to enhance response strategies and decision-making. P rovide technical support to Oxfam partners in implementing market-based and cash activities.

MoSD, Cash Working Group, and INGOs working in Cash.

KEY RESPONSIBILITIES (Technical, Leadership, People and Resource management)

Cash and market-based Program Implementation (60%)

Regularly track the project's budget, work plan, and MEAL plans,

Ensure appropriate coordination, complementarity, and harmonization of the MBP  and Cash projects within the sector program.

Regular Technical and financial follow-ups with the program team and partners

Follow up on the partners' activities implementation, reporting, and expense management progress.

Oversee Oxfam's direct implementation of cash programming, mainly multi-purpose cash, CFW, and Cash for Protection, with financial service providers and beneficiaries. This includes when appropriate initiatives are taken to support the market capacity in delivering to beneficiaries.

In coordination with MEAL and other key sectors, facilitate market assessments and the analysis of its functionality and accessibility to guide cash programming effective decisions.

Supervise market price monitoring to effectively track inflation and price fluctuations, thereby ensuring cash assistance's continued efficacy and appropriateness.

Support coordination with MoSD, CWG, and other key actors.

Supervise and collaborate with partners to ensure the implementation of quality practices in general.

Ensure the feedback mechanism is in place, known, and access to it by all program participants is granted, and regularly improve and assess its relevance and appropriateness in coordination with the MEAL team.

Guide and support the Cash program participants' targeting process, ensuring a fair and appropriate application of Eligibility criteria and reducing exclusion errors as much as possible.

Prepare ad-hoc and regular reports on progress regarding implementing cash transfers and related market-based activitie s .

In liaison with the Senior Cash Programming Officer, the support officer will represent Oxfam to the Cash Working Group and other NGOs, INGOs, and local authorities where relevant.

Liaise with Oxfam program support functions (Finance, Logistics, HR) regarding support to project partners in tracking spending as per plan and preparation of partner budget.

Ensure that Safe Programming and Do No Harm principles are applied, that Communities are Engaged in planning, implementing, and monitoring Programs, and that Accountability measures are in place, including PSEA.

In collaboration with the Oxfam MEAL team, partners team, and the Senior Cash Programming Officer, conduct project review workshops and learning events.

Working closely with the Partner's designated staff and MEAL teams to ensure analysis of vulnerability assessment, post-distribution monitoring, and end-line survey is carried out according to agreements plans and in harmony with Cash Working Group (CWG)

Make recommendations to improve the qualitative performance of the partner team and monitor the implementation of these recommendations by partners.

Support in developing the partner's capacity in Cash Programming.

External Coordination and Donor Relations (10%)

Support the line manager in maintaining contacts and relations with key players, including CWG and other agencies, donors, local authorities, and NGOs/CBOs.

Support identification of new priority areas and activities.

Organize and participate in internal and external coordination meetings related to the role, as requested.

Ability to demonstrate sensitivity to gender issues, as well as the commitment to equal opportunities.

Ability to demonstrate an openness and willingness to learn about the application of gender/gender mainstreaming, women’s rights, and diversity for all aspects of development work.

Commitment to Oxfam’s safeguarding policies to ensure all people who come into contact with Oxfam are as safe as possible.

Work pattern is a mixture of reactive and program work.

Ability to analyse data and develop specific commonalities and recommendations derived from the analysis.

Required to make sound judgments regularly within agreed and shared processes.

Communication is largely with Oxfam staff and partners.

Analysis and communication of some complex information at a simple level is required to a wide audience to promote and influence.

Most importantly, every individual in Oxfam needs to be able to:

Live our values of INCLUSION, ACCOUNTABILITY, EMPOWERMENT, COURAGE, SOLIDARITY and EQUALITY (read more about these here )

Ensure you commit to our ORGANIZATIONAL ATTRIBUTES (including adhering to the Code of Conduct):

1. Be committed to our feminist principles , and to applying them in your day-to-day behaviour and your work. Be ready to keep learning, with accountability to those who experience oppression as a result of their identities, such as their gender, race/ethnicity, disability, class, or LGBTQIA identity."

2. Be committed to undertaking Oxfam’s safeguarding training and adhering to relevant policies, to ensure all people who come into Oxfam are as safe as possible.

Bachelor’s degree in business administration, Economy, Social Sciences, or any other related field

At least 5 years of practical experience in cash programming, including 2 years of working experience with an INGO, preferably in humanitarian responses.

Demonstrated proven experience in project management, monitoring, and evaluation working in international and local NGOs in cash programming

Previous experience in oversight of medium to large-scale cash distribution, including familiarity with different types of reporting.

Strong understanding of Cash modalities, including digital payments.

Ability to manage complex workloads and meet deadlines

Cash and Voucher Assistance Training for programme staff (Basic CaLP training in Cash and Voucher Assistance)

Excellent interpersonal and team skills, with good self-awareness and the ability to relate to people from all backgrounds.

Have a good understanding on vulnerability and conducting vulnerability assessments.

Excellent command over written and spoken English and Arabic.

Have basic knowledge in