Experienced Front Office Supervisor - Hotel

Vacature Experienced Front Office Supervisor - Hotel in Hoofddorp | Independent Hospitality

Experienced Front Office Supervisor - Hotel

Experienced Front Office Supervisor - Hotel

This 4-star property close to Schiphol Airport features more than 400 rooms, a large restaurant, and extensive banqueting facilities.

In the role of Front Office Supervisor, you are the main point of contact for both guests and colleagues during your shift, ensuring the smooth running of daily operations. From check-in and check-out to professionally resolving complaints, you maintain oversight and adapt effortlessly in an international, dynamic environment.

You will lead the Front Office team on a daily basis by coaching and developing staff while ensuring that service and quality consistently remain at the highest level.

Do you thrive in an environment where no two days are the same, enjoy taking responsibility, and feel ready for the next step in your career? Then we are looking for you!

Responsibilities Experienced Front Office Supervisor - Hotel

As Front Office Supervisor, you are responsible for overseeing the daily operations of the Front Office team, including but not limited to:

Leading day-to-day front office activities to ensure consistently high service standards;

Coaching, training, and developing Front Office team members;

Handling guest complaints in a professional and solution-oriented manner;

Ensuring regular and VIP guests are recognized and receive service in line with the hotel’s standards;

Maintaining strong communication and effective working relationships with all hotel departments.

Requirements Experienced Front Office Supervisor - Hotel

You have completed an MBO or HBO degree, preferably in hospitality;

You are guest-oriented, proactive, and have a hands-on mentality;

Experienced in a supervisory or leadership role in a hotel;

You communicate effectively and professionally in English; Dutch and/or a third language is a plus;

Experience with Opera or another reservation system is an advantage.

The Offer Experienced Front Office Supervisor - Hotel

The salary offered for this position is between €2700 and €2950 gross per month based on 38 hours. In addition, you will join a dynamic environment where you can be yourself and develop professionally. The following secondary conditions form the rest of the package:

25 vacation days based on full-time employment;

(International) growth opportunities within the chain.

How we'll proceed. Within four working days we will let you know if you qualify for this position. We will schedule an introductory interview, either digitally or in-person. During this interview, we will inform you as fully as possible about the vacancy, the company and the rest of the procedure. After consulting with you, we will introduce you to our client and then continue to guide you through the application process. The Independent Recruiters Group has a large team of specialized recruiters. Each recruiter has a strong focus on their own area of expertise, which makes them the ideal sparring partner for both the candidate and the client.

Je hebt je sollicitatie ingediend en zorgt ervoor dat je alle benodigde documenten en informatie bijvoegt.

Ons team beoordeelt je sollicitatie zorgvuldig en evalueert je kwalificaties en ervaring. Daarna nodigen we je uit voor een (digitaal) gesprek met een van onze recruiters. Dit gesprek dient om meer te weten te komen over jouw achtergrond, vaardigheden en motivatie.

Na overleg met jou zullen we je voorstellen aan onze opdrachtgever. Afhankelijk van de opdrachtgever kunnen er één of meerdere gesprekken plaatsvinden, evenals een eventueel assessment, om je geschiktheid verder te beoordelen.

Als de klant/opdrachtgever besluit om jou de baan aan te bieden, ontvang je een formeel aanbod. Het is aan jou om dit aanbod te accepteren. Als je het aanbod accepteert, regelen wij de verdere financiële afhandeling en zorgen we ervoor dat alles in orde is voor jouw nieuwe positie.

Geïnteresseerd? Stuur ons je sollicitatie!

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